Introduction

FEE-HELP is an Optional Module.

FEE-HELP is an Australian Government loan program that assists eligible full fee paying students pay their tuition fees at university and other higher education providers.

Students must be studying at an approved FEE-HELP provider in order to access a FEE-HELP loan.

To support this business requirement, Meshed Higher-Ed has functionality to support FEE-HELP approved Providers in managing this process.

HigherEd HEIMS login information

To setup HigherEd HEIMS login information in the system, follow the instructions below:

• Click Admin > Configuration and Setup > Provider Info

• Scroll down the Provider info page and look for the HigherEd HEIMS login information section
• Enter your Organisation ID and HEIMS UserName
• Click View/Reset Password
• Enter your Password
• Click Update to save changes

FEE-HELP Courses

To update an existing Course with FEE-HELP information, follow the instructions below:

• Click Courses > Course
• Identify the Course to edit in the list.
• Click the Edit Action Icon Image Modified 

• In the Specific Information section, select Fee Help Yes to indicate that this Course is enabled for FEE-HELP.

• Enter the Fee Help Study Load on the field provided.
• Select the Fee Help Study Type from the drop-down.  This should match with the Qualification Level of the Course.
• Click Record Now to save the changes.

• A confirmation message will appear on the page to indicate successful Course update.

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• On the Manage Courses page the Courses with Vet Student Loan enabled are indicated with a FH checkbox.

FEE-HELP Course Subject

To update a existing Course Subject structure with FEE-HELP information, follow the instructions below:

• Click Courses > Course Subject
• Select the required Course Type, Course Status and Course
• Identify the Subject to edit in the list.
• Click the Edit Action Icon Image Modified 

• The Update Subject Details window is shown
• Enter the required Stage, Subject Type, Subject Fee, Domestic Subject Fee, and EFTSL 
• Click Update Details

Student FEE-HELP Information

To update Student VET Student Loan information, follow the instructions below:

• Click Student > Student Management Homepage.
• Search for the Student using information e.g. Student ID
• Click Search

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• The Student name will appear on the list. Click this icon Image Added to go to Student Profile Summary
• On the Student Profile Summary, click the FEE-HELP Action Icon Image Added.

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• Fill in Student Related Information.

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• The information that needs to be filled up using the drop-down options:
  • Citizenship Code
  • Signature Date - when the student agreed to sign the eCAF
  • Employment Status
  • Attended Year 12 - If the Student attended Year 12, system will ask for the Year, State, Student Number and School Name.