Staff Management

Staff Management

Introduction

Who are Staff in the Meshed Platform?

Description

People who work for an education provider and help manage:

  • Student data

  • Course and enrolment information

  • Other related academic and administrative records

Roles and

Responsibilities

Different staff can have a wide range of roles and responsibilities. Common groups include:

  1. Administrative Staff

  • Managing student records

  • Handling admissions and enrolments

  • Managing student fees and payments

  1. Academic Staff

  • Monitoring student progress and performance

  • Designing and delivering course content and assessments

  • Marking and recording student assessments

  1. Support Staff

May include IT and student support roles, such as:

  • IT support personnel (technical support, system access issues, resources)

  • Student support officers (student welfare, activities, general inquiries)

Access and Permission

Staff members typically have different levels of access and permissions based on their roles and responsibilities.

Examples:

  • Administrative staff

    • May see and update student records

    • May access financial information (fees, payments, invoices)

  • Academic staff

    • May view and update student progress and assessment data

    • May access course and class information

Permissions are configured so that staff can access the information they need to perform their job, while protecting sensitive data and meeting compliance requirements.

Staff Management

 

Staff Management in the Meshed Platform involves a range of processes and tools for managing staff data and information. This can include:

  • View Staff List

  • Add Staff

  • Manage Staff Campus


Add Staff

To add staff in the system:

  • Click Staff > Add Staff

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  • Enter Staff Personal Information in the available fields

  • Enter Employment Information and Position. If the position is not listed, click the Add New Position link and enter the staff position.

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  • It opens the Staff Position Setup, where you can enter the new position and click Add.

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  • Enter the Username and Password or select to have the System generate a Random Password

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  • Enter Security Question and Security Answer. The default question can be changed, and staff can update it upon login.

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  • Select the Role Priority if the staff has multiple roles, so their default role and access apply when they log in.

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  • Specific Resource Access Information is visible only if the multi-campus module is enabled, which is optional

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  • Click Add New Staff to save

  • The Staff will appear in the Staff List

  • An email will be sent to the staff's email address with login credentials.


View Staff List

This page is where you can manage, view, and update your Staff.

  1. Click Staff > View Staff List. The page displays your staff list.

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  1. Use the Action Icons on the right to manage staff details.

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Icon

Function

Icon

Function

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Home - Allows you to view Staff profile summary in a new window.

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Home - Allows you to view Staff profile summary in the main window.

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Profile - Allows you to edit the staff profile, including personal and employment information.

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Documents - This function allows you to upload staff documents such as copies of qualifications and other relevant documents.

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Diary - This icon allows you to record staff communication, including emails and comments. All entries appear as a list for easy tracking and access.

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Account - Allows you to deactivate the Staff Account.

Staff information cannot be deleted and can only be deactivated.

 

Staff Profile Summary Home

Click either image-20260219-061604.png or image-20260219-061730.png Action Icons on the Staff Management page. This page opens up in a new window or in the main window, and lets you view a Staff profile, including the latest communication log/diary entry, and Action Icons used to manage the Staff. 

 

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Action Icons in Staff Profile Summary

Icon

Function

Icon

Function

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Home - Allows you to view Staff profile homepage.

 

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Profile - Allows you to edit the Staff profile. Personal and Employment information can be updated on this page.

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You cannot edit the staff ID or associated campus.

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Email - Allows you to send email directly through the system. You can select ready-made templates, attach files, and record the email in the staff communication log.

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Prevent emails from being marked as spam (SPF record)

To assist with preventing email sent from Meshed Student Management System to Staff from being considered spam and treated as junk email, our Network Administrator has suggested adding or modifying an SPF record in your DNS server.

For more details, see: Ensuring Email Delivery (Security): SPF, DKIM, and DMARC Implementation

 

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SMS (optional module) - allows you to send messages to staff using their saved contact numbers. Refer to https://meshedgroup.atlassian.net/wiki/x/m4DpJQ to learn more about this feature.

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You can only use this feature if you have activated your SMS account and the module in the system.

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Diary - Allows you to record/log Staff communication. The log can record different types of communication e.g. emails, comments. All of these are recorded as a list for easy tracking and access.

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Documents - Allows you to upload staff documents such as copies of qualifications and other relevant documents.

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Action Icons

image-20260219-233952.png Rename File/Folder

image-20260219-234147.png Delete File/Folder

image-20260219-234205.png Manage Document Expiry Date

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  1. Enter Expiry Date.

  2. Click Save.

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  3. Click Delete to remove record.

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image-20260219-235045.png Preview File

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Photo - Allows you to upload a staff photo. This photo can be used, in addition to the other profile details, to identify the Staff member.

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Professional Development (PD) - Allows recording professional development information for the staff member.

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See Continuous Professional Development for further information.


Need help?

Do you have questions or doubts about this topic?

Send an email to support@meshedgroup.com.au

 

Do you have any suggestions? Interested in additional modules? Connect with our Sales Team by clicking the link below.

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