Configuration and Set Up

Configuration and Set Up

Introduction

Before working on your system, you need adequate information about your college. This tab allows you set preliminary information and setup to ensure your college data is accurate, consistent, and ready for system use.

To configure and set up your menu:

  • Go to Admin > Configuration and Set Up

  • The Setup menu tabs appear automatically on the right side of the page.

image-20260222-230402.png

 

Configuration and Set Up

This tab allows administrators to configure the main settings and reference data that control how the system works. Before staff start working with student applications, agent registration, and leads, these options should be set up and reviewed so that the system correctly reflects your college’s structure, policies, and compliance requirements.

 

Screenshot 2026-02-23 103428.png

College Info

This menu allows you to enter the following relevant information about your college:

General Information

AVETMISS Training Organisation Identifier (TOID) for state (These identifiers usually include 5 zeros and the RTO number e.g. 0000012345)

College Address in Australia

SMS Configuration (optional module)

VSL Information (only if the college provides any student loans)

Bank Details

 

image-20260223-002347.png

 

 

How to Set Up College Info

  • From the Homepage, click Admin > Configuration and Setup > College Info

  • Enter information

  • Click Update to save.

You must have a SAdmin (Super Administrator) role to set up information.


Multi-factor Authentication

Multi-factor authentication (MFA) requires users to verify their identity using multiple factors. This adds a layer of security to protect sensitive information from unauthorized access.

image-20260223-010653.png

How to Configure MFA?

Only SAdmin Users have access to the Admin > Configuration and Setup > Multi-Factor Authentication menu tab.

  • Navigate to the MFA Configuration tab.

  • By default, MFA is disabled in a Meshed Platform until it has been enabled by a ‘SAdmin’ User.

image-20260223-010515.png
  • MFA is enabled by selecting Enabled. When MFA is enabled, the additional configuration fields are displayed.

image-20260223-010408.png
  • The user receives the OTP via email or an authenticator app

image-20260417-051021.png
  • MFA can be applied individually to the following User roles:

    • Staff

    • Student

    • Teacher

    • Agent

  • Click Setup to save the changes.

  • The MFA configuration history is displayed.

image-20260223-010739.png

Refer to https://meshedgroup.atlassian.net/wiki/x/AYACi for more information about Meshed MFA and how to manage users and logins.

 


Course Type

It displays the types of courses available on the Meshed Platform, such as VET, ELICOS, and Short Courses.

image-20260223-013110.png

 


Enrolment Fee

  • An enrolment fee is a one‑time charge paid when a student enrols to confirm their place. It is usually non‑refundable.

  • This fee is separate from tuition, which is paid per course, subject, or semester. It is usually smaller and covers admin tasks like processing the application and reserving a place.

  • The amount varies by program and student type. Some providers waive this fee for students with financial aid or scholarships.

This menu allows you to set Enrolment fee information for each course. To set up, follow instructions below:

image-20260428-053218.png

 

  1. Click Admin > Configuration and Setup > Enrolment Fee

  2. Enter the enrolment fee, e.g., AUD200.00

  3. Enter the validity date (fee valid until date)

  4. From the dropdown, select Course type e.g., ELICOS, Short Course, VET

  5. To apply the same enrollment fee to all courses, select 'All Course'. To apply it to a single course, select 'Selected Course' then choose the course by ticking the checkbox or boxes from the course list

  6. Select Student Origin(s)

  7. Click Setup.

Note: You can set different enrollment fees for each course. You can also set multiple enrollment fees for one course, which staff can select via the admin portal. Student applicants cannot choose enrollment fees in the public portal

 


OSHC Info

The Australian Department of Immigration and Citizenship requires international students undertaking formal studies in Australia and their dependents (such as spouses and children under 18) to maintain OSHC throughout their stay. OSHC means Overseas Student Health Cover. It is a type of health insurance that:

  • Helps pay for medical and hospital costs while you are studying in Australia

  • Can also cover prescription medicines and ambulance services (depending on the policy)

Who arranges OSHC?

  • Arranged by the education provider (as part of the enrolment process), or

  • Purchased directly by the student from an approved OSHC provider.

This menu allows you to setup Overseas Student Health Cover (OSHC) information and fees in your system.

Information entered here will appear on the student application, where students can choose to include this service. To set up, follow the instructions below:

image-20260223-022201.png
  1. Click Admin > Configuration and Setup > OSHC Info.

  2. Choose the provider name from the drop-down menu. If no provider information exists, click Add New Provider.

  3. Select OSHC Type from the drop-down menu, e.g., Single, Couple, Family. If no information exists, click Add New Type.

  4. Select OSHC Duration from the drop-down menu. Duration ranges from 3 to 24 months, depending on the OSHC provider.

  5. Select Validity Start and Finish Date for OSHC coverage.

  6. Enter the OSHC fee and click Add.

  7. To set an active provider, tick the box next to the provider(s) and click Set Active.

You may also import the OSHC price list by downloading the available template.

image-20260223-022938.png
  • Click Download template tab to open the predefined Excel spreadsheet, then click Enable Editing.

image-20260223-022832.png
  • Enter Provider name, OSHC type, Duration/month, OSHC fee, and validity dates. Do not remove the column headings.

  • Save the file to your desktop, return to the page, and click Choose File.

  • Upload the saved spreadsheet

 


Offer Document Checklist

This allows you to determine the documents applicants must upload at the final step of the online application. These documents should meet the College's application requirements. The system supports different documents for student origins: overseas (offshore), overseas in Australia (onshore), or resident/domestic. Examples include birth certificate, passport, and academic transcripts.

How to setup Offer Document Checklist in the System

  1. Go to Admin> Configuration and Setup > Offer Document checklist

image-20260223-025656.png
  1. Type in Document Name e.g. Birth Certificate, Passport, etc.

  2. Select the Document type

Document Type

The system provides two predefined values for Document Type:

  1. In_application groups documents required before the offer and submitted during Step 5 of the application process.

  2. Post_application groups documents required after completing the application process.

Users can configure custom values for Document Type using the System Field Setup feature. They can also set custom values for Document Status to track documents (for example, approved, pending, etc.).

  1. Select Set Compulsory if the document is mandatory.

  2. Select Set Active to make the document active in the checklist.

  3. Select the applicable Student Origin/s for the document. 

  4. Click Add Document.

  5. The new document will be added to the Offer Document list

Action Icons

image-20260223-030508.png

image-20260223-030601.png Edit Icon - To edit, activate and make the documents mandatory

image-20260223-030656.png Delete Icon - To remove the document from the list

Note: You can delete the document only if it hasn't been used in any application. Otherwise, you can make it inactive if it's no longer relevant.

 


Agent Document Checklist

This tab allows you to create Document checklist for Agents. This checklist appears on the Agents Registration form. To set it up, follow the instructions below:

image-20260223-030044.png
  • Click Admin > Configuration and Setup > Agent Document Checklist

  • Enter Document name

  • Select Set Compulsory if the document is mandatory.

  • Select Set Active to make the document active in the checklist.

  • Click Add Document to save.

Action Icons

image-20260223-061334.png

image-20260223-030601.png Edit Icon - To edit, activate and make the documents mandatory

image-20260223-030656.png Delete Icon - To remove the document from the list

Note: You can delete the document only if it hasn't been used in any application. Otherwise, you can make it inactive if it's no longer relevant.

 


Agent Status

Agent status defines categories for agents. For example, after applying to your college's agency, an agent may receive "provisional" status; once signed, they receive "active" status. Follow the instructions below to set up agent status categories.

image-20260223-061007.png

How to setup Agent Status

  • Go to Admin > Configuration and Setup > Agent Status.

  • To enter a new agent status, type the Status Type (e.g., Provisional, Active).

  • Tick the Publish under Agent List box to publish this agent on your website.

  • Select the contract duration.

    • Duration indicates how long the status is valid. For example, a 12-month contract refers to the contract period.

  • Click Add.

Action Icons

image-20260223-061444.png

image-20260223-030601.png Edit Icon - To edit agent status duration

image-20260223-030656.png Delete Icon - To delete the selected agent status

 


Country List

From this menu, you can add or delete countries used by the system when generating offer letters. The system populates the country list from the NCVER AVETMISS text file.

How to setup Country List?

  • Go to Admin > Configuration and Setup > Country List.

image-20260223-062516.png
  • To add a new country to the list, enter the country name, country code region, country level, and ABS value

  • Click Add

Action Icons

image-20260223-030601.png Edit Icon - To edit nationality and country code

image-20260223-030656.png Delete Icon - To delete the selected country

 


Language List

This menu allows you to set up language list of all the countries. To do this:

  • Go to Admin > Configuration and Setup > Language List

    • By default, all the list of languages will be displayed. 

      image-20260223-064001.png
  • To add a new language, enter the language and the ABS Value on the field provided

  • Click Add

image-20260223-064249.png Delete Icon - To delete a Language from the list

 


Student ID Format

A student ID is a unique number assigned by an education provider. It identifies the student within the institution and is essential for their academic and personal records.

Student ID Format allows you to set initial parameters for automatic ID creation. It combines four types of information to generate IDs: Country Code, Alphanumeric, Year Digit, and Number (Auto or Random).

The system uses this information to generate student ID once the Certificate of Enrolment (CoE) is issued for the student. 

How to setup Student ID Format

  • Go to Admin > Configuration and Setup > Student ID Format.

image-20260223-221340.png
  • Set Order Set = 1 for Country Code (061) if you want the country code at the start of the Student ID.

    • In most cases, you don’t need this. You can choose Not Used instead.

  • Set Order Set = 2 for Alphabet (ID).

    • This puts the Alphabet (ID) in the second position of the Student ID.

    • The alphabet can be up to 5 letters or numbers (not including “ID”) and usually represents your college code

  • Set Order Set = 3 for Year Digit.

    • This puts the Year Digit in the third position of the Student ID.

    • Use 4 to show the full year (e.g. 2025).

    • Use 2 to show only the last two digits (e.g. 25).

  • The Order Set value defaults to 4 for Auto Number or Random Number and cannot be changed.

    • Auto Number - Max 6 digits. Auto increment. This value is the starting point.

    • Random Number - Max 6 digits. This value is the number of random digits, where D is the random number.

  • After selecting all parameters for your student ID, click Preview.

  • Click Setup to save your preferred Student ID format. The system will then use this format to generate Student IDs for students.

Notes:

  • The suggested format is YYYYDDDD (which uses the combination of 4 digit year and 4 digit number providing option to have up to 9999 student in any given year with this format).

  • Aside from Order Set 4 (Number), Order Set 1–3 are optional. Set any of them to Not Used if you don’t want to include the Country Code, Alphabet (ID), or Year Digit.

  • The ideal student ID format is 10 characters. Having a student ID format longer than 10 characters can affect the AVETMISS, TCSI and eCAF reporting.

 


Certificate ID Format

This menu allows you to set a predefined format for the certificate ID of your choice. You can control the ID format for all certificates you generate for students, such as statements of attainment, duplicate certificates, transcripts of grades, and transcripts of competencies.

 

How to setup Certificate ID format?

  • Go to Admin > Configuration and Setup > Certificate ID Format.

  • On the drop down menu, select Certificate type

image-20260223-222906.png
image-20260223-223130.png

 

  • Select Type, Prefix, Auto Number and Suffix for your chosen certificate

  • To view a sample Certificate ID format, click Preview.

  • Click Set Format to save your setup.

 


Result Grade

This menu allows you to setup all the preliminary information required for grading result for your college. This information will be used by the system for grading purposes when processing the final result.

How to set up result grade in the system?

  • Go to Admin > Configuration and Setup > Result Grade

image-20260223-223549.png
  • Select Grading Type

  • Choose whether to Use Marks

  • Choose whether to Use in Final Calculation

  • Select the appropriate Outcome Code from the dropdown

  • Enter Transcript Display, Description, and Grade

  • Select the appropriate option if this grade is used for TCSI reporting

  • Click Add New to save the new result grade

  • The new grade result will appear in the list below

Action Icons

image-20260223-230058.png Edit Icon - To update fields such as grade, description, final outcome, and transcript display.

image-20260223-230211.png Delete Icon - To remove the selected result grade

Common Grading Types

There are several common types of grading used by education providers. These include:

  • Competency-based: Assesses skills against clear criteria or learning outcomes. Common in vocational and professional training.

  • Marks-based: Uses numerical scores (e.g., 0–100). Final grades are calculated from marks across tasks using the provider’s weighting rules.

  • Pass/Fail: Shows whether minimum requirements are met. Focus is on meeting the standard, not ranking performance.

Each grading type has strengths and weaknesses; the choice depends on the educational provider, course, subject, and context.

Note: You can set up different grading types in the Meshed Platform and use them for various course subjects. 

 


Intervention Strategy

A student intervention is a proactive approach to identify and address academic, social, or behavioral concerns that may be impacting a student's performance or well-being.. The goal is to help the student overcome specific issues so they can succeed at school.

An intervention may involve a collaborative effort between teachers, counsellors, parents, and support services. Common examples include tutoring, counselling, mentoring, or behavioral support.

This menu allows you to set up and manage intervention strategies in the system, based on your education provider’s policies and procedures.

How to setup Intervention Strategy?

  • Go to Admin > Configuration and Setup > Intervention Strategy.

  • A default list of existing intervention strategy will come up

  • To delete an intervention type, click the delete icon (image-20260224-022521.png )

image-20260224-022407.png
  • To add a new one, select Intervention Type

  • Enter Strategy

  • Click Add New

  • The newly added intervention strategy will appear in the list below.

Note: User must set up intervention type and strategy before using Compliance: Intervention feature. It will be used later during recording of intervention cases for specific students and their courses to support them.

 


System Fields Setup

This tab allows you to configure custom types and values for some fields in the system.  The custom types and values will be displayed as options that can be selected typically in a drop down list.

 

How to setup System Fields?

  •  Go to Admin> Configuration and Setup > System Fields Setup

image-20260224-024840.png

Section Field

Type

Description

Section Field

Type

Description

Defer/Holiday/Suspension

Reason

Student deferral reason.

Diary - Agent

Type

Used in agent communication log section.

Diary - Agent

Status

Used in agent communication log section.

Diary - Offer

Type

Used in student offer communication log section.

Diary - Offer

Status

Used in student offer communication log section.

Diary - Staff

Type

Used in staff communication log section.

Diary - Staff

Status

Used in staff communication log section.

Diary - Student

Type

Used in student communication log section.

Diary - Student

Status

Used in student communication log section.