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Introduction

The Higher-Ed Home page is the first screen you a User will see after you log logging in to the system Meshed Platform and is used to facilitate navigation to other pages. These pages are categorised and prioritised according to User roles.The initial Home page is divided in four (4) access other pages and functions.


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The Home page contains the following main sections:


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Table of Contents
excludeIntroduction


User

Profile

Role


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On the top right hand side of the page, you will see a drop down of the roles as per your user permission. This drop down allows users to refer directly to functions that their user access level has access to as not all functions are available to all users. The Super Administrator (SAdmin) determines the level of access available to individual users.


See User Role - Menu and Feature Access for more information.


Menu Tabs


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These are the tabs that contains different functionalities available in Higher-Edthe Meshed Platform.


Menu Tab Name

Function

Description

User

Home

Edit user information, change password and enter leave details (for managing teachers' timetable)

All users

View Doc

View and download documents such as student or staff forms etc.

All users

Admin

This is where we set up all the information about the provider, which will later on be used to access different functionalities of the system. (Set up permission access is only available to SAdmin

Sadmin stands

which is short for Super

Administrators

Administrator. They have the full control and access to the system and can grant permissions to other users as

per their business needs. )SAdmin, Admin

required)

AlumniManage Alumni details and communication etc.

Staff

Add staff information and manages staff details

SAdmin, Admin

Users

Allows you to manage user accounts, reset individual passwords, lock accounts, create bulk student user accounts and monitor user IP activity track.

SAdmin, Admin, IT

Courses

Allows you to add and manage courses, subjects, intake dates and public holidays

SAdmin, Admin, DOS

Timetable

Allows you to manage time table, manage assessment groups, organize replacement teachers and print attendance list

SAdmin, Admin, DOS,

Teacher

Teacher

Allows you to add/manage teacher, add teacher matrix and manage timesheet

SAdmin, Admin, DOS

Offers

Allows you to manage student application, manage and generate offer letter and generate invoice

SAdmin, Admin,

Student

Services

Students

Allows you to manage student profile account

SAdmin, Admin, Student Services

Compliance

Allows you to add and manage class attendance, academic progress, intervention, generate certificates

SAdmin, Admin, Teacher, DOS

Communication

Allows you to manage all forms of communication via email

and SMS per

to a target audience. It also allows you to record all communication log.

SAdmin, Admin, Student Services,

Marketing

Allows you add/manage agents, which includes handling of their information, communication log and agreed commission structure

.SAdmin, Admin, Marketing

.

Student services

CRM

Allows you to manage marketing campaigns, sales targets, leads

SAdmin, Admin, Marketing

Accounts

Allows you to manage your accounts from student and provider payments, bank reconciliation, account set ups and account integration. The Meshed Platform can be integrated with other accounts software

such as XERO, API, etc

.

SAdmin, Admin, accounts

ReportsAllows you to manage email
/
and letter
/SMS
templates as well as generate reports. Higher-Ed has predefined reports by category that are already built in the system


Info

The actual Menu Tabs displayed in a system

SAdmin, AdminQuick Access Icons

Icon

Function

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Manage profile

will vary based on the Meshed Platform optional features and modules that are enabled


Quick Access Icons

To access the Quick Icons follow the instructions below:

  • On your Meshed platform, go to your Home page
  • Click Feature Shortcuts button
  • Quick Access Icons are displayed


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Info

The actual Icons displayed in a system will vary based on the Meshed Platform optional features and modules that are enabled


Icon

Description

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Allows you to manage your profile details like email address, country, residential address, phone, mobile and other personal information.

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Manage administrative documents like documents related to students, teachers, staff, policies and procedures, academic notices, memos etc.

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View and download College documents such as student or staff forms etc. (optional integration)

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Manage access for course materials to students/teachers, rename file folders, delete files folders and upload course materials.
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Class

EnrolClass

enrolment for users to setup class enrolments to allow students to enrol into a class from their student portal.

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Reports

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CQR (WA)

CQR stands for Client Qualifications Register. From this menu you can generate CQR report for Western Australia (WA) only and also able to export it to excel file.

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To Do List

To Do List allows you to keep track of all your jobs to do and helps you to meet your dead line. This means you will not forget your task list any more.

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VET FEE HELP

Generate report for VET FEE HELP

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USI

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Allows you to generate various predefined reports by category for e.g. reports for Accounts, Application, Marketing, Student Services etc. Reports simply made easy and handy.

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This icon allows you to generate and Export NAT text files for AVETMISS Reporting

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VSN

Stands for Victoria Student Number. This icon allows you to search VSN student and generate VSN notification to send data to the VSR System.

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NVR

Australian Quality Training Framework. You will view and export AQTF related reports from this menu for e.g. Organization details, qualification activity, units and modules activity etc.

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Help Desk (How To)

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Manage eCAF requests for Students. (optional integration)

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Access TCSI related functionality in the Meshed Platform
Image AddedAccess Data Backup using the Security question and answer.

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Generate report for VET Student Loan
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Unique Student Identifier. Create, Verify and Locate USI for students. Authenticating USI Service Configuration

(AusKey) ConfigAUSKey is a secure login that identifies you when you use participating government online services on behalf of a business.


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Download a How to guide on how to get help and support.

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 Help Desk (Log a Ticket)

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Log a help ticket to Meshed Group Support

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Import StudyLink Data (optional integration)

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Open the Meshed Workflow Platform (optional integration)

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Open Meshed Workflow Platform and show current user Workflow Task list (optional integration)

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View the current License Detailed information for the system.

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Allows the recording of Professional Development related information for the Staff member.

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Meshed Platform Dashboard

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Open Report Builder (optional integration)

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Open Canvas (optional integration)


News and Reminders

To access follow the instructions below:

  • On your Meshed platform, go to your Home page
  • Click News
&
  • and Reminders button
  • The News and Reminders information is displayed


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This function allows users to view latest news, events, reminders posted. This is one of the useful communication tools available in useful Communication Tools available in the Higher-Ed System and can only be managed by specific users such as Sadmin, Admin, DOS, Student services and campus managers.

See Communication Tools for more information.

Banner

The banner is a graphical element located at the right of the homepage that displays information, images, or messages. It can be a static image or a dynamic element that rotates through a series of images.


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The banner can be configured to be used for a variety of purposes:

  • Promotion: used to promote products, services, or events to Users 

  • Call-to-Action: used to encourage Users to take a specific action. For example, a banner might prompt Users to sign up for a newsletter, follow a social media account, or download an app.

  • Branding: used to help reinforce brand identity by displaying logos, taglines, or other brand elements.

  • Navigation: used for navigation, such as providing links to different websites or systems.

  • Announcements: used to announce important information, such as changes to a business, website updates, or holiday closures.

The banner is an effective way to communicate important information to Users in a visually appealing way.

See Home Page Banner for configuration information.


Dashboard

The Meshed Platform Dashboard provides a visual representation of key data from an education provider's Meshed Student Management System. It displays information such as course withdrawals, enrolments and offers, total invoice amounts (filtered by date range or nationality), multiple enrolments, fees collected by date range, student origin, nationality, and the list of New Overseas Student Commencements (NOSCs). Users can globally filter this data by year, agent, or course, and can also compare data using the same filters to gain insights into trends and performance.

To access the Dashboard follow the instructions below:

  • On your Meshed platform, go to your Home page
  • Click Dashboard button
  • The dashboard is displayed


Info

The Dashboard is accessible exclusively to SAdmin users and other users with the appropriate permissions.


See Meshed Platform Dashboard for more detailed information.




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