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Introduction

The Higher-Ed Home page is the first screen you a User will see after you log logging in to the system Meshed Platform and is used to facilitate navigation to other pages. These pages are categorised and prioritised according to User roles.The initial Home page is divided in four (4) access other pages and functions.


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The Home page contains the following main sections:

Menu Tabs


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Table of Contents

  • User Role
  • Quick Access Icons
  • News and Reminders
  • excludeIntroduction


    User Role


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    On the top right hand side of the page, you will see a drop down of the roles as per your user permission. This drop down allows users to refer directly to functions that their user access level has access to as not all functions are available to all users. The Super Administrator (SAdmin) determines the level of access available to individual users.


    See User Role - Menu and Feature Access for more information.


    Menu Tabs


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    These are the tabs that contains different functionalities available in Higher-Edthe Meshed Platform.


    Menu Tab Name

    Function

    User

    Description

    Home

    Edit user information, change password and enter leave details (for managing teachers' timetable)

    All users

    View Doc

    View and download documents such as student or staff forms etc.

    All users

    Admin

    This is where we set up all the information about the provider, which will later on be used to access different functionalities of the system. (Set up permission access is only available to SAdmin

    Sadmin stands

    which is short for Super

    Administrators

    Administrator. They have the full control and access to the system and can grant permissions to other users as

    per their business needs. )SAdmin, Admin

    required)

    AlumniManage Alumni details and communication etc.

    Staff

    Add staff information and manages staff details

    SAdmin, Admin

    Users

    Allows you to manage user accounts, reset individual passwords, lock accounts, create bulk student user accounts and monitor user IP activity track.

    SAdmin, Admin, IT

    Courses

    Allows you to add and manage courses, subjects, intake dates and public holidays

    SAdmin, Admin, DOS

    Timetable

    Allows you to manage time table, manage assessment groups, organize replacement teachers and print attendance list

    SAdmin, Admin, DOS, Teacher

    Teacher

    Allows you to add/manage teacher, add teacher matrix and manage timesheet

    SAdmin, Admin, DOS

    Offers

    Allows you to manage student application, manage and generate offer letter and generate invoice

    SAdmin, Admin, Student Services

    Student

    Allows you to manage student profile account

    SAdmin, Admin, Student Services

    Compliance

    Allows you to add and manage class attendance, academic progress, intervention, generate certificates

    SAdmin, Admin, Teacher, DOS

    Communication

    Allows you to manage all forms of communication via email to a target audience. It also allows you to record all communication log.

    SAdmin, Admin, Student Services,

    Marketing

    Allows you add/manage agents, which includes handling of their information, communication log and agreed commission structure.

    SAdmin, Admin, Marketing. Student services

    CRM

    Allows you to manage marketing campaigns, sales targets, leads

    SAdmin, Admin, Marketing

    Accounts

    Allows you to manage your accounts from student and provider payments, bank reconciliation, account set ups and account integration. The Meshed Platform can be integrated with other accounts software

    such as XERO, API, etc

    .

    SAdmin, Admin, accounts

    ReportsAllows you to manage email and letter templates as well as generate reports. Higher-Ed has predefined reports by category that are already built in the system
    SAdmin, Admin
    Quick Access Icons
    Function


    Info

    The actual Menu Tabs displayed in a system will vary based on the Meshed Platform optional features and modules that are enabled


    Quick Access Icons

    To access the Quick Icons follow the instructions below:

    • On your Meshed platform, go to your Home page
    • Click Feature Shortcuts button
    • Quick Access Icons are displayed


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    Info

    The actual Icons displayed in a system will vary based on the Meshed Platform optional features and modules that are enabled


    Icon

    Description

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    Allows you to manage your profile details like email address, country, residential address, phone, mobile and other personal information.

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    Manage administrative documents like documents related to students, teachers, staff, policies and procedures, academic notices, memos etc.

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    View and download College documents such as student or staff forms etc. (optional integration)

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    Manage access for course materials to students/teachers, rename file folders, delete files folders and upload course materials.

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    Class enrolment for users to setup class enrolments to allow students to enrol into a class from their student portal.

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    Allows you to generate various predefined reports by category for e.g. reports for Accounts, Application, Marketing, Student Services etc. Reports simply made easy and handy.

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    Manage eCAF requests for Students. (optional integration)

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    Access TCSI related functionality in the Meshed Platform
    Image AddedAccess Data Backup using the Security question and answer.

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    Generate report for VET Student Loan
    Image AddedExport report files for PIR and FEE-HELP

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    Unique Student Identifier. Create, Verify and Locate USI for students. Authenticating USI Service Configuration


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    Download a How to guide on how to get help and support.

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    Log a help ticket to Meshed Group Support

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    Import StudyLink
    Data

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    Access Data Backup using the Security question and answer.

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    Export report files for PIR and FEEHelp
    News and Reminders
    Data (optional integration)

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    Open the Meshed Workflow Platform (optional integration)

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    Open Meshed Workflow Platform and show current user Workflow Task list (optional integration)

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    View the current License Detailed information for the system.

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    Allows the recording of Professional Development related information for the Staff member.

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    Meshed Platform Dashboard

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    Open Report Builder (optional integration)

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    Open Canvas (optional integration)


    News and Reminders

    To access follow the instructions below:

    • On your Meshed platform, go to your Home page
    • Click News and Reminders button
    • The News and Reminders information is displayed


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    This function allows users to view latest news, events, reminders posted. This is one of the useful communication tools available useful Communication Tools available in the Higher-Ed System and can only be managed by specific users such as Sadmin, Admin, DOS, Student services and campus managers.

    See Communication Tools for more information.

    Banner

    The banner is a graphical element located at the right of the homepage that displays information, images, or messages. It can be a static image or a dynamic element that rotates through a series of images.


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    The banner can be configured to be used for a variety of purposes:

    • Promotion: used to promote products, services, or events to Users 

    • Call-to-Action: used to encourage Users to take a specific action. For example, a banner might prompt Users to sign up for a newsletter, follow a social media account, or download an app.

    • Branding: used to help reinforce brand identity by displaying logos, taglines, or other brand elements.

    • Navigation: used for navigation, such as providing links to different websites or systems.

    • Announcements: used to announce important information, such as changes to a business, website updates, or holiday closures.

    The banner is an effective way to communicate important information to Users in a visually appealing way.

    See Home Page Banner for configuration information.


    Dashboard

    The Meshed Platform Dashboard provides a visual representation of key data from an education provider's Meshed Student Management System. It displays information such as course withdrawals, enrolments and offers, total invoice amounts (filtered by date range or nationality), multiple enrolments, fees collected by date range, student origin, nationality, and the list of New Overseas Student Commencements (NOSCs). Users can globally filter this data by year, agent, or course, and can also compare data using the same filters to gain insights into trends and performance.

    To access the Dashboard follow the instructions below:

    • On your Meshed platform, go to your Home page
    • Click Dashboard button
    • The dashboard is displayed


    Info

    The Dashboard is accessible exclusively to SAdmin users and other users with the appropriate permissions.


    See Meshed Platform Dashboard for more detailed information.




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