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Introduction

FEE-HELP is an Optional Module.

FEE-HELP is an Australian Government loan program that assists eligible full fee paying students pay their tuition fees at university and other higher education providers.

Students must be studying at an approved FEE-HELP provider in order to access a FEE-HELP loan.


To support this business requirement, Meshed Higher-Ed has functionality to support FEE-HELP approved Providers in managing this process.


HigherEd HEIMS login information

To setup HigherEd HEIMS login information in the system, follow the instructions below:

  • Click Admin > Configuration and Setup > Provider Info



  • Scroll down the Provider info page and look for the HigherEd HEIMS login information section
  • Enter your Organisation ID and HEIMS UserName
  • Click View/Reset Password
  • Enter your Password
  • Click Update to save changes



To obtain an Organisation ID and HEIMS Username, a Provider is required to register to access the HEIMS applications and to report data to HEIMS. 


FEE-HELP Courses

To update an existing Course with FEE-HELP information, follow the instructions below:

  • Click Courses > Course
  • Identify the Course to edit in the list.
  • Click the Edit Action Icon  



  • In the Specific Information section, select Fee Help Yes to indicate that this Course is enabled for FEE-HELP.
  • Enter the Fee Help Study Load on the field provided.
  • Select the Fee Help Study Type from the drop-down.  This should match with the Qualification Level of the Course.
  • Click Record Now to save the changes.



  • A confirmation message will appear on the page to indicate successful Course update.

  • On the Manage Courses page the Courses with Vet Student Loan enabled are indicated with a FH checkbox.




FEE-HELP Course Subject

To update a existing Course Subject structure with FEE-HELP information, follow the instructions below:

  • Click Courses > Course Subject
  • Select the required Course Type, Course Status and Course
  • Identify the Subject to edit in the list.
  • Click the Edit Action Icon  




  • The Update Subject Details window is shown
  • Enter the required Stage, Subject Type, Subject Fee, Domestic Subject Fee, and EFTSL 
  • Click Update Details


Student FEE-HELP Information

To update Student VET Student Loan information, follow the instructions below:

  • Click Student > Student Management Homepage.
  • Search for the Student using information e.g. Student ID
  • Click Search



  • The Student name will appear on the list. Click this icon  to go to Student Profile Summary
  • On the Student Profile Summary, click the FEE-HELP Action Icon .



  • Fill in Student Related Information.



  • The information that needs to be filled up using the drop-down options:
    • Citizenship Code
    • Signature Date - when the student agreed to sign the eCAF
    • Employment Status
    • Attended Year 12 - If the Student attended Year 12, system will ask for the Year, State, Student Number and School Name.
    • Tax File Number (TFN) is greyed out and can only be updated by the user with special permission. Go to Admin > Setup Permission section to assign the permission.
    • Year Arrival in Australia
    • CHESSN Number - existing can be entered or a new one can be created
  • Click Update to save information.
  • A message will appear to confirm information has been recorded successfully 
  • Enter Course Related Information as shown on the snapshot below.



Generate CHESSN

In the same page, you can allocate CHESSN Number for Students.

  • Click the CHESSN icon located unless the right hand side of the page.



You need to ensure that you have already setup your organisation ID, Username and Password before generating CHESSN number. System will then connect with HEIMS and based on the student information recorded and TFN it will either get the CHESSN if already exist or create a new CHESSN


Once the CHESSN is generated, you will see an icon on this page to show the Entitlement amount for the Loan.



CHESSN is the acronym for Commonwealth Higher Education Support Number. It is a unique identifier assigned for an entire Student life. This number helps the government and providers to provide Students with information about any Commonwealth assistance (scholarships or loans) the Student may have used.






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