Provider Payment

This menu allows you to search for Payments made by the Student for any services provided by a third party provider. An example would be Overseas Health Care Cover (OSHC) providers e.g. Bupa, Medibank Private; Airport Pick up provider, Visa processing fee, Homestays etc.

Once Payment is received and the Student formally starts the Course, then the relevant amount needs to be paid to the Service Provider and recorded in this section.
To manage this function, please follow the instructions below:

• Click Accounts > Provider Payment.
• Enter the relevant information from the drop-down menus provided -. Service type e.g. OSHC, Airport pick up, Accommodation etc.; Service Category; service start date and transaction type e.g. paid and unpaid provide Payment or all transaction
• Click View Service Details.

• List of Payment details as per the information entered will show up on the list.
• Tick the box corresponding the transaction Payment you need to modify and manually enter date paid, the provider amount due and any remarks or reference (as shown below).
• Once all information has been entered, click Update icon to save changes.
• To export this information in an excel format, click Export icon

Bulk Sanction

This menu allows you to bulk apply Sanctions to Students. A Sanction is used to get Student attention – may it be of academic or payment in nature. 
Example of an Academic Sanction can be academic misbehaviour e.g. plagiarism etc. An example of a Payment Sanction can be unpaid fees that are overdue, etc.

These cases require a Student to cooperate to address the matter. Once a Sanction is in place, the Student is not able to login to the Student Portal until the Sanction is removed.

A message will display when any Staff views the Student Profile Summary page for a Student who has a Sanction applied.

To apply Bulk Sanctions to Students navigate to Accounts > Bulk Sanction

1. Select required options in the Student Sanction search fields - Find Student By, Dates etc.
2. Click View Student
3. The search result Student list of will be shown on the page

4. Select the required Student for the Sanction by ticking the check-box 

5. Enter the Sanction information

6. Click Apply Sanction

Sanction application functionality is more fully described in Student Management.

Bulk Update Commission

This menu allows you to bulk update Agent Commission rates by Semester.

To Bulk Update Agent Commission navigate to Accounts > Bulk Update Commission

• Enter the required search Criteria - Agent Status, Agent Origin, Agency Name, Course Type, Year, Intake Date, Semester
• Click View Commission
• The search result Agent Commission list of will be shown on the bottom of the page.

Update

Individual

To update the commission for a single commission item in the list:

• Enter the updated Commission Information for each required student
• Click the Update Action Icon to save Image Modified

Update

Multiple

To update the commission for a single item in the list:

• Select the check-box for commission items to update

• Click the Update Action Icon Image Modified
• Enter the update Commission Rate in the window displayed

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• Click Update Commission

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• Commission(s) will be updated in the list

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