Predefined Email Templates

Details and Descriptions

The table below provides additional details for the Meshed Platform Predefined Email Templates.


Template NameEmail FromEmail ToEmail CopyEmail Receiver Description

AgentAccountMail

IT EmailAgent EmailIT EmailAgent whose account has been createdThis email is used when Agent user account has been created
AgentFeedbackNotifyContact EmailAgent Email
Agent who send requestsThis email is used when Agent sent a request
AgentOnlineApplication1stStepNotificationAdmission EmailAgent Email
Agent who complete 1st step in applicationThis email is used when Agent have successfully complete first step of application
AgentOnlineApplicationSubmissionNotifyAdminAdmission EmailAdmin Email
Admin StaffThis email is used to notify Admin Staff when Agent submit online application
AgentOnlineApplicationSubmissionNotifyAgentAdmission EmailAgent Email
Agent who complete online application This email is used to notify Agent the Offer ID after complete online application
AgentOnlineApplicationSubmissionNotifyStudentAdmission EmailStudent Email
Student for online application This email is used to notify Student the Offer ID after Agent completes online application
AgentRegisterMailMarketing EmailAgent Email
Agent who register from Public PortalThis email is used to notify Agent the registration has been received
AgentRegisterMailNotifyToAdminContact EmailMarketing Email
Admin Staff This email is used to notify Admin Staff when Agent submit  registration
AgentSurveyInvitationLogged in userAgent Email
Agent who is sent to the survey requestThis email is used to when survey request is sent to Agent
DocumentChecklist_RejectedToNotifyAgent
Agent Email
Agent who complete online applicationThis email is used to notify Agent that Admin Staff have rejected Student documents
AssessmentFile_SubmittedByStudentNotifyTrainerIT EmailTrainer EmailAcademic EmailAssociated Trainer whose Students submit the online assessmentThis email is used to notify associate Trainer when online assessment is submitted
ClassAttendanceRollFooterText Only

Add additional text on the Attendance Sheet 
EmployerSurveyInvitationLogged in userEmployer Email
Employer who is sent to the survey requestThis email is used to when  survey request is sent to Employer
ForgetPasswordMailIT EmailAny user who forgot password
Student, Staff or Teacher who forget passwordThis email is used when Student, Staff or teacher forgot their password
Intervention_Register_Notify_To_Staff
Staff Email
Admin StaffThis email is used when a Student intervention is made
Intervention_Register_Notify_To_StudentLogged In Staff EmailStudent EmailProvider EmailStudent who has interventionThis email is used when a Student intervention is made
MailNoticeAccountsEmail_AfterStudentPaidOnlineIT EmailAccount Email
Account staff This email is used to notify Account Staff when Student paid online
MailNotify_Marketing_CRMWebsiteIntegrationIT EmailMarketing Email
Marketing Staff 

this email is used to notify Marketing Staff when lead is added on the website.

This is only activated once CRM Integration feature enable. 

MailNotify_Marketing_DupLeadFromApplicationIT EmailMarketing Email
Marketing Staff 

This email is used to notify Marketing Staff when duplicated lead info is recorded.

This is only activated once CRM Integration feature enable. 

MailToStudentEmail_AfterPaidOnlineAccount EmailStudent Email
Student who paid onlineThis email is used to notify Student once online payment is proceeded
NotifyStudentOSHCCardReadyToPickupAcademic EmailStudent Email
Student who's OSHC Card is ready This email is used to notify student whose OSHC card is available to pickup
OfferCommLoggedByAgentNotifyToAdmissionMailAgent EmailAdmission EmailAccount ManagerAdmin Staff This email is used to notify Admin Staff that Agent has inserted offer communication log from the offer section
OnlineApplicationSaveAndExitNotificationAdmission EmailApplicant EmailAdmission EmailApplicant who save and exit in the middle stage of applicationThis email is used to notify Applicant their reference ID and date
PublicOnlineApplication1stStepNotificationAdmission EmailApplicant Email
Applicant who has successfully completed the first step of applicationThis email is used to notify Applicant their reference ID and date when they complete first step application
PublicOnlineApplicationSubmissionNotifyAdminAdmission EmailAdmission Email
Admin Staff This email is used to notify Admin Staff there is a successful application submission from Public Portal
PublicOnlineApplicationSubmissionNotifyStudentAdmission EmailStudent Email
Student who has successfully submitted their applicationThis email is used to notify Student their offer ID after they successfully submitted their application
ResetPasswordMail_NotifyUser IT EmailUser Membership Email
User who request to reset passwordThis email is used to notify the user who request to reset password the new password
RPLMessageText Only

Text is shown in Application step 3To display message to attach the Recognition of Prior Learning Application Form if choose Yes for applying for advanced standing/ credit?
ShortCourseApplicationSubmissionNotifyAdminAdmission EmailAdmission Email
Admin Staff This email is used to notify Admin Staff there is a successful application submission for short course
ShortCourseApplicationSubmissionNotifyStudent Admission EmailStudent Email
Student who apply for the short courseThis email is used to notify Student their offer ID after they successfully submitted their application
StaffAccountMailIT EmailStaff EmailIT EmailStaff whose account has been createdThis email is used when Staff user account has been created
StaffChangePasswordNotificationIT EmailStaff Email
Staff whose  account password has been changedThis email is used when Staff account password has been changed
StaffOnlineApplicationNotifyToStudentAdmission EmailApplicant EmailAdmission Email (if requested by Client)Student whose application has been started by Staff This email is used to notify Applicant the reference ID when Staff started application on behalf of them
StudentAccountMailAdmission EmailStudent EmailIT EmailStudent whose account has been createdThis email is used when Student user account has been created
StudentFeedbackNotificationStudent EmailContact Email
Staff This email is used to notify Staff that a Student has submitted feedback 
StudentOfferDocumentsUploadedByAgentNotificationAgent EmailAdmission Email
Admin Staff This email is used to notify Admin Staff that Agent has updated Student documents
StudentSurveyInvitationLogged in userStudent Email


StudentUSI_ConsentForm_MailNoticeTo_AdmissionAdmission EmailAdmission EmailStudent EmailAdmin Staff This email is used to notify Admin Staff when Student has submitted USI consent form from Student Portal
SurveySubmitConfirmationAcademic Email or Requested UserAcademic EmailBCC: Requested User (if from email  Requested user)Academic Staff This email is used to notify Academic Staff once survey is submitted
SurveySubmitNoticeToConsultantAcademic EmailIT Email
IT Staff This email is used to notify IT Staff once survey is submitted
TeacherAccountMailAdmission EmailTeacher EmailIT EmailTeacher whose account has been createdThis email is used when Teacher user account has been created
TeacherFeedbackNotifyContact EmailTeacher Email
Teacher who send feedback from teacher portalThis email is used to notify Teacher that feedback has been sent to Staff
ToDoListAssignedEmailStaff Email (if attachment exits, send from IT Email)Staff EmailIf attachment exists,  send BCC to Staff EmailStaff who has been assigned task from ToDoList This email is used to notify Staff that they have been assigned a task from ToDoList